Deloitte Survey: Fast Growth Tech CEOs Focused On Finding And Keeping Employees; Hiring Is Getting Tougher

97% plan to boost headcount in next 12 months, companies get ‘creative’ to attract employees

TORONTO - Virtually all fast growth technology CEOs are planning to increase headcount within the next 12 months, but they say that finding and hiring the right people is getting tougher, according to Deloitte’s 2006 CEO Survey of the fastest growing technology companies in North America, including Canada, as ranked on Deloitte’s Technology Fast 500.

The survey was conducted during the first quarter of 2006 by Deloitte’s Technology, Media & Telecommunications (TMT) Group. Deloitte’s Technology Fast 500 is an annual ranking of the fastest growing technology companies in North America, based on percentage revenue growth over five years.

“The majority of Fast 500 CEOs foresee their growth being organic rather than the result of acquisitions, so finding and hiring the right employees to support that growth is paramount,” said Garry Foster, National Director of Deloitte’s Canadian TMT industry practice. “Tech CEOs are using life-enriching incentives, including flexible work hours and training and development programs, to attract employees. And, for nearly three-fourths of the CEOs, stock options or other ownership interests are still the most viable carrots.”

CEOs Increasingly Value Employees; Employee Issues Are Biggest Operational Challenge
High-quality employees are the greatest contributors to success, according to 66 percent of respondents, up from 25 percent last year and 19 percent the year before. Similar to last year, virtually all of the CEOs (97 percent) have plans to grow their workforce within 12 months. Almost half (47 percent, compared to 42 percent last year) said growth will exceed 25 percent, while 17 percent (compared to 19 percent last year) expect growth to exceed 50 percent.

Finding, hiring and retaining qualified employees is still the biggest operational challenge, according to 41 percent of CEOs, an increase from 27 percent for the past two years. To attract employees, 71 percent of CEOs are offering stock options or some form of ownership interest. Others are offering lifestyle benefits: 49 percent offer flexible work hours and 23 percent offer additional vacation days. Career track benefits are also important —35 percent offer training and development programs, and 28 percent provide a career growth plan.

CEOs Remain Confident About Future Growth
Seventy-nine percent of CEOs are extremely confident (43 percent, up from 36 percent last year) or very confident (36 percent, compared with 38 percent last year) that their companies will sustain high levels of growth.

To put this confidence in perspective, the Fast 500 winners demonstrated average revenue growth of 2,409 percent over five years.

Internet/IP Critical to Operations; Wireless Expected to Be Fastest Growing Segment
CEOs report that Internet and IP technologies are increasingly critical to their operations — both internally and externally. Sixty-two percent use IP to connect geographically dispersed employees; other internal uses include research collaboration, voice communications, and reporting and regulatory compliance. Externally, 65 percent use IP as a data communication channel with clients; 56 percent use IP to deliver customer support and maximize CRM; and 50 percent use it as a sales and distribution channel.

Interestingly, however, CEOs no longer see Internet/IP as the technology segment offering the greatest potential for growth over the next 12 months. The wireless communications services segment, which was cited last year by only 11 percent of CEOs, leaped to 21 percent, while Internet/IP dropped from 30 percent to 19 percent.

Excessive Government Regulation Worries CEOs, Access to Capital Doesn’t
Twenty-eight percent of CEOs say excessive government regulation is the biggest threat to growth in the tech sector over the next 12 months, even though only 4 percent report that dealing with regulatory issues is their biggest operational challenge.

This year, far fewer CEOs are concerned about limited access to capital (13 percent, down from 21 percent last year) or terrorism (9 percent, down from 15 percent last year).

CEOs Credit Their Own Decision-Making Abilities, Entrepreneurial Spirit
On a personal note, those surveyed said that decision-making ability is the most important skill for a CEO of a fast-growing technology company (31 percent). However, they attribute their success to qualities such as entrepreneurial spirit (72 percent) and sheer determination to succeed (66 percent). Thirty-three percent find developing leaders and delegating responsibility to be their biggest personal challenge as CEO, while 17% find achieving and sustaining profitability to be their main challenge.

About the Technology Fast 500 CEO Survey and Program
The Technology Fast 500 CEO Survey is an annual poll administered to CEOs of companies ranked on Deloitte’s Technology Fast 500. Nearly 150 CEOs responded to the 2006 Survey, which was conducted in the first quarter of 2006. The Deloitte Technology Fast 500 is an annual ranking of the fastest growing technology companies in North America based on percentage revenue growth over five years. Last year, 53 Canadian technology companies rank among fastest growing in North America.

The 2006 Technology Fast 500 ranking will be announced in October 2006. For more information visit www.fast500.com.

About Deloitte
Deloitte, one of Canada's leading professional services firms, provides audit, tax, consulting, and financial advisory services through more than 6,200 people in 50 offices. Deloitte operates in Québec as Samson Bélair/Deloitte & Touche s.e.n.c.r.l. The firm is dedicated to helping its clients and its people excel. Deloitte is the Canadian member firm of Deloitte Touche Tohmatsu.

Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms, and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other's acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names "Deloitte," "Deloitte & Touche," "Deloitte Touche Tohmatsu," or other related names. Services are provided by the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.

Posted On: 2006-05-04, 11:31 am

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